Privacy Policy
TEFL International Electronic Desktop Solutions Pty Ltd trading as Adult English School, Adult Language School, TEFL International Sydney and Z-Gen English School, hereby known as 'the company' The company collects information via website forms, through phone calls and during face to face meetings. Information is also collected via purchases through our online store, signing up through our enewsletter and through end of course surveys. This information is usually stored in our main gmail accounts for easy retrieval via keyword searches.Example. John needs to contact his student as the student has not turned up at the scheduled time and meeting point. He does not have her number. He can log in via his mobile into the company's enquiries account, which utilises Gmail, and retrieve the mobile number that was emailed and be able to call his student to find out where she is.
We usually only need to access personal information relevant to current or previous students or trainees. A simple email or call that does not result in a use of our services also does not usually result in that information being stored. Registration for a course or a more complicated enquiry that does not result in a use of our services may result in information being stored for a short time while we do our best to help.
As a confirmed customer we will do our best to make you aware of anything relevant to your progress in learning English which may mean informing you of any courses we may have that are relevant to your English level as well as inviting you to various free and fee functions that we may organise during the time you are studying with us. By becoming a customer of our services you give us permission to contact you with relevant offers.
Example. We occasionally have an anniversary celebration or a Christmas party. We would email everyone who has had a private lesson with us in the past three years inviting them to our free party.
The company will not disclose your personal information to any *unrelated* third party. Any disclosure of your information to a third party would be necessary to provide the particular service that you require to help you improve your English. Many services of the company are outsourced so third parties are involved in ninety percent of our service delivery to you. We guarantee that any third party we utilise to help you learn your English would only need relevant information to supply you with the service you require.
Examples.
- All our teachers are 'third parties' as they work as sole traders with their own ABNs. They can also assist with additional services that may be outside the company's purview.
-Paypal is a third party so when you pay for your course via Paypal, Paypal takes your details to assist in delivering that service.
- TEFL International Sydney is an agent for TEFL International. As a result, any application or filled web form, or registration, which results in a confirmation of acceptance into a course, will be automatically forwarded to head office where it will be stored in a retrieval system and may be accessed by our head office at a later date. This transfer of information is necessary so that a certificate can be issued.
If you have any questions regarding our privacy policy, or other parts of this web site, please contact us - enquiries (at) teflinternational.com.au or call us on +61 2 9283 7032. This page and similar pages on our other websites are the only public records of our privacy policy and will be the only records updated if our privacy policy changes. If you don't have a printer and would like a print out of this privacy policy, please visit our office and we'll print this web page for you.
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